Independence is built one ordinary step at a time.
A meal made. A bus taken. A friend called.
Personalized support. Compassionate care for individuals and families. Across Wake, Durham, Franklin, Granville and Chatham counties.
Support. Care. Compassion.
Personalized support. Compassionate care for individuals and families.
Across Wake, Durham, Franklin, Granville and Chatham counties.
Welcome
Steady Compassion is an adult intellectual and developmental disability support agency. We provide In-Home Respite Care, Community Living Supports, Independent Living Skills Training, Community Integration, Companion Services, Family Caregiver Relief and specialized High-Acuity Support.
Our mission is simple. We walk alongside individuals and families with reliable, compassionate, individual support that helps people gain independence and a better quality of life.
Every person has their own story, their own abilities, their own challenges and their own dreams. Our job is not to decide what someone can become. It is to build the encouragement and the support around them so they can get there.
What matters most to this person?
Who you are calling
Steady Compassion was started by a family of healthcare providers. Between us we have spent years in clinical settings where things move quickly and the person in the bed gets excellent attention, and we were good at that work.
What stayed with us was what happened after. Someone goes home, the door closes, and the whole weight of their care lands on one person in that house. Nobody ever asks how that person is doing, and the discharge still gets counted as a success.
So we built the other half. Clinical training brought into the living room, one Direct Support Professional who keeps coming back until they know your household, and somebody finally paying attention to the person doing the caring.
Ask us for proof of any of this before you commit to anything. We would rather lose a week of business than have you take our word for it.
What drives us
Our mission
To provide services that promote independence, inclusion, safety and personal growth for adults with intellectual and developmental disabilities.
Our vision
To become a trusted name in I/DD services by setting a higher standard of support, built on compassion, accountability and doing the work properly.
Our services
From a few hours of relief through to specialized behavioral care. Every plan starts with a free conversation and a visit, so the support fits the person rather than a template.
Temporary support at home for adults with I/DD, so the people who care for them can rest, work, travel or deal with their own appointments.
Skill building for adults who want more independence and a fuller part in daily life. Practical help with the things that make autonomy possible.
Training for adults preparing for greater independence: household management, personal responsibility, problem solving and everyday decisions.
Support to take part in the community: activities, interests and friendships. We are still finalising how this service will run, so please ask us where it stands before you plan around it.
For adults who benefit from company, supervision and genuine interaction. Less time alone, more of the things they actually enjoy.
Structured support for people with more complex needs, delivered by specially trained staff. Behavior support plans, communication support and safer community participation.
Relief for the family members holding everything together. We are still finalising how this service will run, so please ask us where it stands before you plan around it.
What guides us
Seven commitments we hold ourselves to, and that you are welcome to hold us to as well.
Nobody is defined by a diagnosis. People come first, with dreams, preferences, strengths and the right to make their own choices.
Care built around the individual, not a schedule or a checklist. We start by learning goals, interests, communication style, strengths and culture.
The goal is never dependence on us. It is skills in daily living, decision making, communication and self advocacy. Small wins become real milestones.
Families trust us with someone they love. We honour that with consistent communication, dependable staffing and following through on what we said.
Proper documentation, ongoing staff training, ethical practice, and measuring outcomes so we can show our work rather than just describe it.
Everyone deserves to take part fully. We help people build friendships, explore interests and experience belonging.
Secure digital tools, better communication with families, and honest review of how we are doing, so the service keeps getting better.
Inclusion and community
Friendships, interests, confidence and the ordinary experience of belonging somewhere. That is what community integration is actually for.
How it begins
Four steps, and you can stop at any of them. The first two cost nothing at all.
A call or a note telling us about your family and the kind of support you are looking for. No pressure and no commitment.
We come to you and learn the routines, the preferences, the support needs and the rhythm of the household. Free, always.
We choose a Direct Support Professional suited to the person's needs and temperament, and introduce them properly before anything starts.
Regular visits or occasional relief, adjusted whenever life shifts. The same familiar face wherever we possibly can.
Where we serve
We currently serve families across five counties. If you are just past the edge of that list, ask anyway, because we can often help.
Questions families ask
That is the first thing we learn, before anyone is booked. At the home visit we go through how he communicates, what he is telling us when he does particular things, what helps and what makes it worse. It goes into his plan in writing, and the Direct Support Professional reads it before the first shift rather than working it out on the day.
We hear this constantly, and it is the fairest criticism of our industry. It happens when nobody agreed what the visit was actually for. Yours has a written plan you approved, with the specific goals and activities for that session, and you get a short note afterwards telling you what happened and how it went. If that stops happening, tell us and we will fix it.
Most people do not, and being handed a rotating cast of strangers makes it worse. So the introduction happens before the first shift, in your home, with you there, and it goes at her pace. We keep the same person wherever we possibly can, because consistency is the whole point. If the match is not right, say so and we will bring someone else.
No, and we would rather talk about it openly than have you hide it and hope. High-acuity behavioral support exists precisely for complex needs: staff with specialized training, a proper behavior support plan, crisis prevention strategies, and structure that makes things predictable. Tell us the hard parts at the first conversation so we can staff it properly from the start.
In North Carolina, adult I/DD services are commonly funded through Medicaid, including the Innovations Waiver, and through state funded services arranged by the regional managing organisation. Private pay is also an option. We will go through what you may qualify for on the first call, what documentation you would need, and we will tell you honestly if another route would serve you better than us.
You get told promptly, not left waiting at the door. Where we can, we send someone who has already met your family and has read the plan. Where we cannot, we will say so plainly rather than sending a stranger unannounced, so you can decide what works for you that day.
Start here
One free conversation about services, availability and whether we are the right fit. No pressure and no commitment, and we will tell you honestly if someone else would serve you better.
We will call you back within one working day.